Tennessee Orthopaedic Clinics’ Featured Employee April 2014

by | Apr 20, 2014 | News

Some of our best employees never see a single patient. These folks work behind the scenes helping to keep each of TOC’s clinics running smoothly. Our Employee Spotlight shines on one of these remarkable individuals, Lydia Palmer, who works in the Central Billing Office in Accounts Payable.
Part the TOC family for nearly 15 years, Lydia, described as “having a heart of gold”, understands that her vendors’ livelihoods depend upon the prompt payment of each invoice. Her efficient and organized methods are a testimony to that understanding.
Her hard work and attention to detail does not go unnoticed. Co-worker Pat Wilson says, “I don’t think I can say enough good things about Lydia’s work.  She is absolutely dedicated to getting everything paid correctly and on time and getting every detail right.  She is always professional and pleasant when talking to both vendors and TOC employees and will go out of her way to provide any information requested.   She is a great co-worker and I have really enjoyed working with her the last ten years.”
Elaine Hauk goes on to say, “She processes a huge volume of clinic and physician payables each month. She is very conscientious in coding invoices to the right locations, departments, and individuals. This is the foundation of having accurate financial statements.”
It’s not always the folks on the front lines making a difference! Lydia Palmer, Tennessee Orthopaedic Clinics is proud to have such a devoted and outstanding employee on our team!