TOC Careers

Phone Coordinator- 2 Openings (Oak Ridge and West Knoxville)

Essential Job Responsibilities:

  1. Answers phones with excellent customer service and efficiency while utilizing the standard TOC greeting.
  2. Triages non-appointment calls to appropriate areas.
  3. Schedules appointments by phone or other outside services.
  4. Ensures that updates (e.g., cancellations or additions) are input daily into practice management system.
  5. Communicates, as needed, any patient concerns/issues with Clinic Director.
  6. Uses customer service principles and techniques to deal with patients calmly and pleasantly.
  7. Works with Physician Coordinator for any questions regarding difficult scheduling requests.
  8. Mail coordination both incoming and outgoing.
  9. Sorting of incoming, electronic faxes.
  10. Other duties as assigned.

Education: High school diploma.

Experience: Minimum one year of experience.

Patient Care Liaison-(PRN as needed no benefits) West Knoxville

Essential Job Responsibilities:

  1. Answers phones with excellent customer service and efficiency while utilizing the standard TOC greeting.
  2. Triages calls to appropriate areas.
  3. Schedules appointments by phone or other outside services.
  4. Ensures that updates (e.g., cancellations or additions) are input daily into practice management system.
  5. Communicates, as needed, any patient concerns/issues with Clinic Director/Centralized Scheduling Manager.
  6. Uses customer service principles and techniques to deal with patients calmly and pleasantly.
  7. Works with Centralized Scheduling Manager for any questions regarding difficult scheduling requests.
  8. Mail coordination both incoming and outgoing.
  9. Sorting of incoming, electronic faxes.
  10. Other duties as assigned.

Education: High school diploma.
Experience: Minimum one year of experience in an appointment scheduling position, preferably in a medical practice setting.

Medical Assistant- (Full-time) Regional/Oak Ridge

Essential Job Responsibilities:

  • Practices excellent customer service.
  • Assist physician with all procedures.
  • Schedule patient appointments in practice management system specifically after 5:30 p.m.
  • Schedules patient tests, labs and MRIs.
  • Answers follow-up phone calls from patients when appropriate.
  • Rooms patient(s) for treatment.
  • Records MU in EHR.
  • Draw up injections for physician and assist in administering.
  • Assists in transfer of physically challenged patients.
  • Application and removal of cast and splints/DME.
  • Cleans and disinfects room after each patient leaves.
  • Cleans and prepares used instruments for autoclaving.
  • Dispose of any hazardous waste bags daily.
  • Orders supplies and stocks rooms as needed.
  • Completes all forms for procedures and services performed in clinic.
  • Casting experience preferred.
  • Other duties as assigned.

Education: High school diploma. Graduation from an approved medical assisting program.
Experience: Minimum one year MA experience in a healthcare setting; clinic experience preferred. 2015-certification required.

Front Office Coordinator- (Part-time, Quick Care After Hours) LeConte

Essential Job Responsibilities:

  1. Welcomes patient with excellent customer service.
  2. Checking in and/or checking out patients for physician appointments.
  3. Verification of patient’s demographics, PCP, referring physician, insurance coverage and co-pay, at time of visit.
  4. Entering patient demographic information in the practice management system.
  5. Verifies and distributes patient history.
  6. Scans/sorts all forms related to front office processes.
  7. Manages and coordinates all internal referrals.
  8. Scheduling return appointments for patients.
  9. Collection of copayments, patient balances and form fees.
  10. Distributes requested documents to patients.
  11. Completes/balances end of day batch processes.
  12. Maintains and communicates patient wait times.

Education: High school diploma.
Experience: Minimum two years medical office experience preferred.

Hours:
4-8pm  M-F
8am-12pm, Saturday

Radiology Technologist/MA- (Part-time, Quick Care After Hours) LeConte

Essential Job Responsibilities: 

  1. Practices excellent customer service.
  2. Prepares patients for radiologic procedures.
  3. Takes x-rays, as ordered, following established procedures for patient care and safety.
  4. Uses a variety of radiation protection and shielding materials.
  5. Ensures equipment is in working order. Reports equipment malfunctions to supervisor.
  6. Maintains examination rooms. Stocks necessary medical and radiologic supplies.
  7. Assists with surgical packet completion.
  8. Completes medical records requests.
  9. Maintains dosimetric badges and logs.
  10. MA responsibilities to include:
    • Schedule patient appointments in practice management system specifically after 5:30 p.m.
    • Schedules patient tests, labs and MRIs.
    • Answers follow-up phone calls from patients when appropriate.
    • Rooms patient(s) for treatment.
  11. Other duties as assigned.

TN licensed and ARRT a must!
2 years of medical office experience (Orthopedics preferred.) Splinting experience a plus; Computer literate and Windows applications; NextGen experience a plus.

Hours:
4-8pm  M-F
8am-12pm, Saturday

Apply Now

Step One

Please download the TOC Employment Application (Adobe Acrobat required) and fill it out in its entirety.

Step Two

Submit the completed form to the following email address: toc-hr@tocdocs.com.

Request an Appointment Now